Market Notices

AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - ALERT
AEMO is experiencing a service interruption relating to the Market Settlement & Transfer Solution Enterprise MDM service.
The overnight MSATS CATS change requests are not reflected in the MSATS Enterprise MDM. This has also impacted the Meter Data ingestion.
MDPs are advised to not resend meter data files until advised or resolved notification for this incident has been received.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager

Change Number: CHG0083624
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Gas Hub

Change Title: A production site transfer of the Electricity and Gas B2B Hub will be carried out to facilitate maintenance activities.

Change Start Date & Time: 18/02/2024 09:00:00 AEST
Change End Date & Time: 18/02/2024 17:00:00 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production

Participant Impact and Requirements: The following impacts are expected during this maintenance:
- All access to the Electricity B2B Hub will be unavailable.
- All access to the Gas B2B Hub and all ebXML gateways (AEMOMIBB, AGNLGWY, LVI & VENCORP) will be unavailable. CATS and MDMT transactions for VIC/QLD will be delayed during the maintenance window.
- Users are not required to take any action due to this change, however will need to enact manual workarounds for the outage period.

Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .

Change Number: CHG0082609
Notification issued to: Market Notice
Notification Type: Initial

Change Type: Normal
Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: MSATS-CATS Production Maintenance
Change Start Date & Time: 18/02/2024 09:00:00 AEST
Change End Date & Time: 18/02/2024 17:00:00 AEST
Outage Start Date & Time: 18/02/2024 10:00:00 AEST
Outage End Date & Time: 18/02/2024 14:00:00 AEST

Environment: Production

The change has some login outages that are below and will impact participants logging into the web portal for MSATS, OPDMS, NOS and EMMS production environments.
AEMO recommends users who need to use these AEMO services, login prior to the start of the outage and remain logged in.
NOTE: If you log out of this session, you will be unable to log back in until the completion of the outage.
A URM outage will occur between 11:00 - 11:30 AEST and have an expected outage duration of upto 15 minutes. During this time users will not be able to have new login sessions into TMM, OPDMS, NOS or EMMS WebPortal.

The MSATS outage is 10:00 - 14:00 AEST which is the agreed maintenance window.
Participants should be aware that: MSATS, Meter data processing, RM reports, B2B, B2M screen, NMI Discovery, CDR, CDP will not be available Participant passwords will be retained. Users that log out and users that try to log in once the URM outage has commenced will only be able to log in after URM outage is complete. Any password resets or new account creations completed during the URM outage window will need to be redone MSATS FTP sessions will be disabled during outage Wholesale MMS FTP will still be available .

The redirection menu will be unavailable during the MSATS outage timeframe Report any impacts to the AEMO Information and Support Hub or call 1300 236 648.

Change Number: CHG0082564
Notification issued to: Market Notice
Notification Type: Completed

Change Type: Normal
Service/Component: EMMS - WebPortal

Change Title: Identity Service Site Transfer

Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0082222

Notification issued to: Market Notice

Notification Type: Completed

Change Type: Normal

Service/Component: Electricity Market Management System

Change Title: EMMS Production Systems will be transferred to the alternative datacentre for maintenance activities .

Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0082787

Notification issued to: Market Notice

Notification Type: Completed

Change Type: Normal

Service/Component: MSATS - Consumer Administration and Transfer Solution(CATS)

Change Title: Pre-Production MSATS r50.0.5 Patch Release

Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.

Change Number: CHG0082787
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal

Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: Pre-Production MSATS r50.0.5 Patch Release

Change Start Date & Time: 30/01/2024 12:00:00 AEST
Change End Date & Time: 30/01/2024 17:00:00 AEST
Outage Start Date & Time: 30/01/2024 12:00:00 AEST
Outage End Date & Time: 30/01/2024 14:00:00 AEST

Environment: Pre-Production

Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.

Meter data processing and RM reports will not be available during the outage period.

User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.

MSATS B2B Transactions and B2B MSATS Screens will be unavailable during this outage

NMI Discovery will not be available during the outage period.

CDR and CDP will not be available during the outage period.

Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities.

Change Number: CHG0082564
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: EMMS - WebPortal
Change Title: Identity Service Site Transfer
Change Start Date & Time: 30/01/2024 11:00:00 AEST
Change End Date & Time: 30/01/2024 19:00:00 AEST
Outage Start Date & Time: 30/01/2024 13:10:00 AEST
Outage End Date & Time: 30/01/2024 13:30:00 AEST
Environment: Production
Participant Impact and Requirements: Identity Service is used by multiple systems for user authorisation and authentication.
Identity Service is mostly used by the following systems:
*MSATS
*APIs (EMMS, GBB, MSATS)
*WEM
*Markets Portal
Identity Service might have an intermittemt outage of maximum 5 minutes during the outage period impacting user login.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities

Change Number: CHG0082504
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Business to Business data exchange
Change Title: Removal of support of TLS Version 1.1 and lower
Change Start Date & Time: 14/02/2024 10:00:00 AEST
Change End Date & Time: 14/02/2024 14:00:00 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Pre-Production
Participant Impact and Requirements: Participants using TLS version 1.1 and lower, need to update their servers to use TLSv1.2 as a minimum. Failing to do so would impact the connectivity with AEMO. An outage is not expected but, there may be some minor interruptions during the change period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .