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118911MARKET SYSTEMS15/10/2024 01:53:48 PM
CHG0098814 | Production | MSATS and eMDM November Maintenance Release
Change Number: CHG0098814
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: MSATS and eMDM November Maintenance Release
Change Start Date & Time: 27/10/2024 10:00:00 AEST
Change End Date & Time: 27/10/2024 17:00:00 AEST
Outage Start Date & Time: 27/10/2024 10:00:00 AEST
Outage End Date & Time: 27/10/2024 14:00:00 AEST
Environment: Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.
Meter data processing and RM reports will not be available during the outage period.
User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.
MSATS B2B/B2M Transactions and B2B MSATS Screens will be unavailable during this outage
NMI Discovery will not be available during the outage period.
CDR and CDP will not be available during the outage period.
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: MSATS and eMDM November Maintenance Release
Change Start Date & Time: 27/10/2024 10:00:00 AEST
Change End Date & Time: 27/10/2024 17:00:00 AEST
Outage Start Date & Time: 27/10/2024 10:00:00 AEST
Outage End Date & Time: 27/10/2024 14:00:00 AEST
Environment: Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.
Meter data processing and RM reports will not be available during the outage period.
User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.
MSATS B2B/B2M Transactions and B2B MSATS Screens will be unavailable during this outage
NMI Discovery will not be available during the outage period.
CDR and CDP will not be available during the outage period.
118598MARKET SYSTEMS04/10/2024 04:07:21 PM
CHG0098496 | Production | QLD Marketnet Router Replacement
Change Number: CHG0098496
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Market Network
Change Title: QLD Marketnet Router Replacement
Change Start Date & Time: 19/10/2024 14:00:53 AEST
Change End Date & Time: 19/10/2024 19:00:53 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: The following impacts are expected to participant connectivity during this planned outage on the 19th October 2024:
IPWAN Participants - A brief interuption of up to 60 seconds while services are failover from QLD to NSW Datacenter.
Lan-2-Lan VPN Participants (IPSEC) - Up to 2 hour outage for participants who have established their VPN connection/s via the AEMO QLD datacenter termination point (202.44.76.10) only - All L2L connections should be established to both QLD / NSW.
Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO NSW datacenter termination point (202.44.78.10) prior to this scheduled outage.
B2B VPN - No impact is expected.
SSL VPN Participants: None expected as SSL VPN's are hosted on a different device.
GASHUB: No impact is expected as GASHUB will be failed over to the NSW Datacenter.
Other Impacts will have been communicated in advance.
** FAILURE TO ENSURE VPN FAILOVER WILL RESULT IN LOSS OF MARKETNET CONNECTIVITY **
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Market Network
Change Title: QLD Marketnet Router Replacement
Change Start Date & Time: 19/10/2024 14:00:53 AEST
Change End Date & Time: 19/10/2024 19:00:53 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: The following impacts are expected to participant connectivity during this planned outage on the 19th October 2024:
IPWAN Participants - A brief interuption of up to 60 seconds while services are failover from QLD to NSW Datacenter.
Lan-2-Lan VPN Participants (IPSEC) - Up to 2 hour outage for participants who have established their VPN connection/s via the AEMO QLD datacenter termination point (202.44.76.10) only - All L2L connections should be established to both QLD / NSW.
Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO NSW datacenter termination point (202.44.78.10) prior to this scheduled outage.
B2B VPN - No impact is expected.
SSL VPN Participants: None expected as SSL VPN's are hosted on a different device.
GASHUB: No impact is expected as GASHUB will be failed over to the NSW Datacenter.
Other Impacts will have been communicated in advance.
** FAILURE TO ENSURE VPN FAILOVER WILL RESULT IN LOSS OF MARKETNET CONNECTIVITY **
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
118539MARKET SYSTEMS30/09/2024 05:41:19 PM
CHG0098133:NEM Reform - RMI (Retail Market Improvements) MSATS 54.0 - Completed
Change Number: CHG0098133
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MSATS - Market Settlement & Transfer System
Change Title: NEM Reform - RMI (Retail Market Improvements) MSATS 54.0
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: MSATS - Market Settlement & Transfer System
Change Title: NEM Reform - RMI (Retail Market Improvements) MSATS 54.0
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
118443MARKET SYSTEMS25/09/2024 02:43:56 PM
CHG0098660:Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Change Number: CHG0098660
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Cisco IP Phone
Change Title: Telco Outage Notification - Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Cisco IP Phone
Change Title: Telco Outage Notification - Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
118416MARKET SYSTEMS24/09/2024 10:24:04 AM
CHG0098666:Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Change Number: CHG0098666
Notification issued to: Market Notice
Notification Type: Cancelled
Change Type: Normal
Service/ Component: Cisco IP Phone
Change Title: Telco Outage Notification - Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600
Notification issued to: Market Notice
Notification Type: Cancelled
Change Type: Normal
Service/ Component: Cisco IP Phone
Change Title: Telco Outage Notification - Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600
118415MARKET SYSTEMS24/09/2024 10:22:22 AM
CHG0098678:Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Change Number: CHG0098678
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Cisco IP Phone
Change Title: Telco Outage Notification - Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Change Start Date & Time: 08/10/2024 00:00:00 AEST
Change End Date & Time: 08/10/2024 06:00:00 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: Outage Duration:
3 x 15 Minutes during the window
Impacts:
Reduced redundancy for Inbound and Outbound Calls (automatically rerouted via Perth).
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Cisco IP Phone
Change Title: Telco Outage Notification - Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Change Start Date & Time: 08/10/2024 00:00:00 AEST
Change End Date & Time: 08/10/2024 06:00:00 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: Outage Duration:
3 x 15 Minutes during the window
Impacts:
Reduced redundancy for Inbound and Outbound Calls (automatically rerouted via Perth).
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
118406MARKET SYSTEMS23/09/2024 03:44:02 PM
CHG0098666 | Production | Telco Outage Notification - Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Change Number: CHG0098666
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Cisco IP Phone
Change Title: Telco Outage Notification - Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Change Start Date & Time: 08/09/2024 00:00:00 AEST
Change End Date & Time: 08/09/2024 06:00:00 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: Outage Duration:
3 x 15 Minutes
Impacts:
Reduced redundancy for Inbound and Outbound Calls (automatically rerouted via Perth).
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?d=pp_services_status for any planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Cisco IP Phone
Change Title: Telco Outage Notification - Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Change Start Date & Time: 08/09/2024 00:00:00 AEST
Change End Date & Time: 08/09/2024 06:00:00 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: Outage Duration:
3 x 15 Minutes
Impacts:
Reduced redundancy for Inbound and Outbound Calls (automatically rerouted via Perth).
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?d=pp_services_status for any planned/unplanned maintenance activities .
118405MARKET SYSTEMS23/09/2024 03:36:16 PM
CHG0098660 | Production | Telco Outage Notification - Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Change Number: CHG0098660
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Cisco IP Phone
Change Title: Telco Outage Notification - Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Change Start Date & Time: 24/09/2024 00:00:00 AEST
Change End Date & Time: 24/09/2024 06:00:00 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: Outage Duration:
1 x 3 Hours
Impacts:
Reduced redundancy for Inbound and Outbound Calls (automatically rerouted via Perth).
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?d=pp_services_status for any planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Cisco IP Phone
Change Title: Telco Outage Notification - Telstra Melbourne Indial (03 9609 XXXX-XXXX)
Change Start Date & Time: 24/09/2024 00:00:00 AEST
Change End Date & Time: 24/09/2024 06:00:00 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: Outage Duration:
1 x 3 Hours
Impacts:
Reduced redundancy for Inbound and Outbound Calls (automatically rerouted via Perth).
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?d=pp_services_status for any planned/unplanned maintenance activities .
118331MARKET SYSTEMS20/09/2024 10:19:05 AM
CHG0098562 | Pre-Production | Pre-Production Electricity Market Management System (EMMS) Maintenance - Outages
Change Number: CHG0098562
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Electricity Market Management System_PreProd
Change Title: Pre-Production Electricity Market Management System (EMMS) Maintenance - Outages
Change Start Date & Time: 23/09/2024 14:00:00 AEST
Change End Date & Time: 26/09/2024 17:00:00 AEST
Outage Start Date & Time: 24/09/2024 10:00:00 AEST
Outage End Date & Time: 26/09/2024 17:00:00 AEST
Environment: Pre-Production
Participant Impact and Requirements: This Maintenance activity may cause intermittent outages to below applications during the outage period .
Impacted Systems:
1.EMMS systems (Dispatch/ PASA/ Forecasting/ Settlements)
2.Identity Service will be running only for authentication purposes.
3.Web Portal including menu items (Markets, Internal & Public portal)
4.GSH
5.GBB
6.Any GAS systems that have a NEMA / WARA database connection.
7.MSATS
8.CDR
9.DERR
If any ongoing issues are identified, please contact the AEMO Support Hub 1300 236 600.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Electricity Market Management System_PreProd
Change Title: Pre-Production Electricity Market Management System (EMMS) Maintenance - Outages
Change Start Date & Time: 23/09/2024 14:00:00 AEST
Change End Date & Time: 26/09/2024 17:00:00 AEST
Outage Start Date & Time: 24/09/2024 10:00:00 AEST
Outage End Date & Time: 26/09/2024 17:00:00 AEST
Environment: Pre-Production
Participant Impact and Requirements: This Maintenance activity may cause intermittent outages to below applications during the outage period .
Impacted Systems:
1.EMMS systems (Dispatch/ PASA/ Forecasting/ Settlements)
2.Identity Service will be running only for authentication purposes.
3.Web Portal including menu items (Markets, Internal & Public portal)
4.GSH
5.GBB
6.Any GAS systems that have a NEMA / WARA database connection.
7.MSATS
8.CDR
9.DERR
If any ongoing issues are identified, please contact the AEMO Support Hub 1300 236 600.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .