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122047MARKET SYSTEMS16/12/2024 06:07:34 PM
CHG0100502 | Production | Planned maintenance affecting the AEMO Market Network.
Change Number: CHG0100502
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MarketNet
Change Title: Planned maintenance affecting the AEMO Market Network ***Outage Updated***
Change Start Date & Time: 19/12/2024 07:00:00 AEST
Change End Date & Time: 20/12/2024 17:00:00 AEST
Outage 1 Start Date & Time: 19/12/2024 09:12:00 AEST
Outage 1 End Date & Time: 19/12/2024 09:13:00 AEST
Outage 2 Start Date & Time: 19/12/2024 15:12:00 AEST
Outage 2 End Date & Time: 19/12/2024 15:13:00 AEST
Environment: Production
Participant Impact and Requirements: Planned maintenance will be conducted on the 19th of December 2024, between 07:00AM and 05:00PM AEST on the core network infrastructure within the AEMO Market Network in Brisbane.
During there change, there will be two instances of 1-3 second service disruption to MarketNet Services accessed via Brisbane as traffic moves from the active to the standby load balancing unit. All Services should return to normal after this time. Traffic via Sydney will not be affected during this time. AEMO recommends that all market participants with site to site VPN connections currently connected via Brisbane, to switch these connections to the Sydney site as a precaution.
Participants connecting via IPWAN and/or SSL VPN will be automatically connected to the Sydney site and do not need to take any action.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MarketNet
Change Title: Planned maintenance affecting the AEMO Market Network ***Outage Updated***
Change Start Date & Time: 19/12/2024 07:00:00 AEST
Change End Date & Time: 20/12/2024 17:00:00 AEST
Outage 1 Start Date & Time: 19/12/2024 09:12:00 AEST
Outage 1 End Date & Time: 19/12/2024 09:13:00 AEST
Outage 2 Start Date & Time: 19/12/2024 15:12:00 AEST
Outage 2 End Date & Time: 19/12/2024 15:13:00 AEST
Environment: Production
Participant Impact and Requirements: Planned maintenance will be conducted on the 19th of December 2024, between 07:00AM and 05:00PM AEST on the core network infrastructure within the AEMO Market Network in Brisbane.
During there change, there will be two instances of 1-3 second service disruption to MarketNet Services accessed via Brisbane as traffic moves from the active to the standby load balancing unit. All Services should return to normal after this time. Traffic via Sydney will not be affected during this time. AEMO recommends that all market participants with site to site VPN connections currently connected via Brisbane, to switch these connections to the Sydney site as a precaution.
Participants connecting via IPWAN and/or SSL VPN will be automatically connected to the Sydney site and do not need to take any action.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
121716MARKET SYSTEMS11/12/2024 02:53:46 PM
CHG0100201 | Planned maintenance affecting the AEMO Market Network ***Outage Updated***
Change Number: CHG0100201
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MarketNet
Change Title: Planned maintenance affecting the AEMO Market Network ***Outage Updated***
Change Start Date & Time: 16/12/2024 08:00:00 AEST
Change End Date & Time: 17/12/2024 17:00:00 AEST
Outage 1 Start Date & Time: 16/12/2024 08:12:00 AEST
Outage 1 End Date & Time: 16/12/2024 08:13:00 AEST
Outage 2 Start Date & Time: 16/12/2024 15:12:00 AEST
Outage 2 End Date & Time: 16/12/2024 15:13:00 AEST
Environment: Production
Participant Impact and Requirements: Planned maintenance will be conducted on the 16th of December 2024, between 08:00AM and 05:00PM AEST on the core network infrastructure within the AEMO Market Network in Brisbane.
During the change, there will be two instances of 1-3 second service disruption to MarketNet Services accessed via Brisbane as traffic moves from the active to the standby load balancing unit. All Services should return to normal after this time. Traffic via Sydney will not be affected during this time. AEMO recommends that all market participants with site to site VPN connections currently connected via Brisbane, to switch these connections to the Sydney site as a precaution.
Participants connecting via IPWAN and/or SSL VPN will be automatically connected to the Sydney site and do not need to take any action.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MarketNet
Change Title: Planned maintenance affecting the AEMO Market Network ***Outage Updated***
Change Start Date & Time: 16/12/2024 08:00:00 AEST
Change End Date & Time: 17/12/2024 17:00:00 AEST
Outage 1 Start Date & Time: 16/12/2024 08:12:00 AEST
Outage 1 End Date & Time: 16/12/2024 08:13:00 AEST
Outage 2 Start Date & Time: 16/12/2024 15:12:00 AEST
Outage 2 End Date & Time: 16/12/2024 15:13:00 AEST
Environment: Production
Participant Impact and Requirements: Planned maintenance will be conducted on the 16th of December 2024, between 08:00AM and 05:00PM AEST on the core network infrastructure within the AEMO Market Network in Brisbane.
During the change, there will be two instances of 1-3 second service disruption to MarketNet Services accessed via Brisbane as traffic moves from the active to the standby load balancing unit. All Services should return to normal after this time. Traffic via Sydney will not be affected during this time. AEMO recommends that all market participants with site to site VPN connections currently connected via Brisbane, to switch these connections to the Sydney site as a precaution.
Participants connecting via IPWAN and/or SSL VPN will be automatically connected to the Sydney site and do not need to take any action.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
121710MARKET SYSTEMS11/12/2024 08:34:18 AM
CHG0100220 | Completed | Pre-Production | Pre-Production Electricity Market Management System (EMMS) Maintenance - Outages
Change Number: CHG0100220
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Electricity Market Management System_PreProd
Change Title: Pre-Production Electricity Market Management System (EMMS) Maintenance - Outages
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Electricity Market Management System_PreProd
Change Title: Pre-Production Electricity Market Management System (EMMS) Maintenance - Outages
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
121696MARKET SYSTEMS10/12/2024 04:15:03 PM
CHG0100201 | Production | Planned maintenance affecting the AEMO Market Network
Change Number: CHG0100201
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MarketNet
Change Title: Planned maintenance affecting the AEMO Market Network.
Change Start Date & Time: 16/12/2024 08:00:00 AEST
Change End Date & Time: 17/12/2024 17:00:00 AEST
Outage Start Date & Time: 16/12/2024 15:12:00 AEST
Outage End Date & Time: 16/12/2024 15:13:00 AEST
Environment: Production
Participant Impact and Requirements: Planned maintenance will be conducted on the 16th of December 2024, between 07:30AM and 05:00PM AEST on the core network infrastructure within the AEMO Market Network in Brisbane.
During there change, there will be two instances of 1-3 second service disruption to MarketNet Services accessed via Brisbane as traffic moves from the active to the standby load balancing unit. All Services should return to normal after this time. Traffic via Sydney will not be affected during this time. AEMO recommends that all market participants with site to site VPN connections currently connected via Brisbane, to switch these connections to the Sydney site as a precaution.
Participants connecting via IPWAN and/or SSL VPN will be automatically connected to the Sydney site and do not need to take any action.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MarketNet
Change Title: Planned maintenance affecting the AEMO Market Network.
Change Start Date & Time: 16/12/2024 08:00:00 AEST
Change End Date & Time: 17/12/2024 17:00:00 AEST
Outage Start Date & Time: 16/12/2024 15:12:00 AEST
Outage End Date & Time: 16/12/2024 15:13:00 AEST
Environment: Production
Participant Impact and Requirements: Planned maintenance will be conducted on the 16th of December 2024, between 07:30AM and 05:00PM AEST on the core network infrastructure within the AEMO Market Network in Brisbane.
During there change, there will be two instances of 1-3 second service disruption to MarketNet Services accessed via Brisbane as traffic moves from the active to the standby load balancing unit. All Services should return to normal after this time. Traffic via Sydney will not be affected during this time. AEMO recommends that all market participants with site to site VPN connections currently connected via Brisbane, to switch these connections to the Sydney site as a precaution.
Participants connecting via IPWAN and/or SSL VPN will be automatically connected to the Sydney site and do not need to take any action.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
121691MARKET SYSTEMS10/12/2024 02:53:04 PM
CHG0100257 | Production | MarketNet Services via Brisbane service disruption for 1-3 seconds as traffic is failed between highly available load balancing services
Change Number: CHG0100257
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Local Area Network
Change Title: MarketNet Services via Brisbane service disruption for 1-3 seconds as traffic is failed between highly available load balancing services.
Change Start Date & Time: 12/12/2024 14:00:00 AEST
Change End Date & Time: 12/12/2024 16:00:00 AEST
Outage Start Date & Time: 12/12/2024 15:00:00 AEST
Outage End Date & Time: 12/12/2024 15:01:00 AEST
Environment: Production
Participant Impact and Requirements: During there change, there will be a 1-3 second service disruption to MarketNet Services accessed via Brisbane as traffic moves from the active to the standby load balancing unit. All Services should return to normal after this time. Traffic via Norwest will not be affected during this time.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Local Area Network
Change Title: MarketNet Services via Brisbane service disruption for 1-3 seconds as traffic is failed between highly available load balancing services.
Change Start Date & Time: 12/12/2024 14:00:00 AEST
Change End Date & Time: 12/12/2024 16:00:00 AEST
Outage Start Date & Time: 12/12/2024 15:00:00 AEST
Outage End Date & Time: 12/12/2024 15:01:00 AEST
Environment: Production
Participant Impact and Requirements: During there change, there will be a 1-3 second service disruption to MarketNet Services accessed via Brisbane as traffic moves from the active to the standby load balancing unit. All Services should return to normal after this time. Traffic via Norwest will not be affected during this time.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
121490MARKET SYSTEMS05/12/2024 04:10:19 PM
CHG0100220 | Pre-Production | Pre-Production Electricity Market Management System (EMMS) Maintenance - Outages
Change Number: CHG0100220
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Electricity Market Management System_PreProd
Change Title: Pre-Production Electricity Market Management System (EMMS) Maintenance - Outages
Change Start Date & Time: 09/12/2024 08:00:00 AEST
Change End Date & Time: 10/12/2024 23:00:00 AEST
Outage Start Date & Time: 09/12/2024 08:00:00 AEST
Outage End Date & Time: 10/12/2024 23:00:00 AEST
Environment: Pre-Production
Participant Impact and Requirements: This Maintenance activity may cause intermittent outages to below applications during the outage period .
Impacted Systems:
1.EMMS systems (Dispatch/ PASA/ Forecasting/ Settlements)
2.Identity Service will be running only for authentication purposes.
3.Web Portal including menu items (Markets, Internal & Public portal)
4.GSH
5.GBB
6.Any GAS systems that have a NEMA / WARA database connection.
7.MSATS
8.CDR
9.DERR
If any ongoing issues are identified, please contact the AEMO Support Hub 1300 236 600.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Electricity Market Management System_PreProd
Change Title: Pre-Production Electricity Market Management System (EMMS) Maintenance - Outages
Change Start Date & Time: 09/12/2024 08:00:00 AEST
Change End Date & Time: 10/12/2024 23:00:00 AEST
Outage Start Date & Time: 09/12/2024 08:00:00 AEST
Outage End Date & Time: 10/12/2024 23:00:00 AEST
Environment: Pre-Production
Participant Impact and Requirements: This Maintenance activity may cause intermittent outages to below applications during the outage period .
Impacted Systems:
1.EMMS systems (Dispatch/ PASA/ Forecasting/ Settlements)
2.Identity Service will be running only for authentication purposes.
3.Web Portal including menu items (Markets, Internal & Public portal)
4.GSH
5.GBB
6.Any GAS systems that have a NEMA / WARA database connection.
7.MSATS
8.CDR
9.DERR
If any ongoing issues are identified, please contact the AEMO Support Hub 1300 236 600.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
121380MARKET SYSTEMS02/12/2024 03:08:13 PM
INC0138848 - ALERT - EMMS - RESOLVED
SERVICE INTERRUPTION - RESOLVED
The service interruption relating to the Electricity Market Management System service has been resolved.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
The service interruption relating to the Electricity Market Management System service has been resolved.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
121378MARKET SYSTEMS02/12/2024 02:27:10 PM
INC0138848 - ALERT - EMMS
AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - ALERT
AEMO is experiencing a service interruption relating to the Electricity Market Management System service.
AEMO is working on the issue and will provide updates as more information becomes available.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
SERVICE INTERRUPTION - ALERT
AEMO is experiencing a service interruption relating to the Electricity Market Management System service.
AEMO is working on the issue and will provide updates as more information becomes available.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
120943MARKET SYSTEMS25/11/2024 05:22:50 PM
INC0138597 - RESOLVED - EMMS
AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - SERVICE RESTORED
The Electricity Market Management System service has been restored.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
SERVICE INTERRUPTION - SERVICE RESTORED
The Electricity Market Management System service has been restored.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager